Frequently Asked Questions
We believe the best design experiences are built on clarity, trust, and collaboration. Below are answers to the most common questions we receive about working with City to Suburb Interiors.
What types of projects do you take on?
We specialize in full-room transformations, curated furnishing projects, and design consulting for renovations. Our services are tailored to clients who value quality, thoughtful sourcing, and a well-managed design process.
Depending on your location and project needs, we offer virtual or hybrid design services that still provide access to our expertise and sourcing network.
How involved do I need to be?
We encourage clients to share their needs, preferences, and priorities upfront, then relax while we curate the best options from our years of experience and trusted resources. Most clients appreciate that we narrow the field and present well-considered selections rather than overwhelming them with endless choices. If additional involvement or customization is needed, we’re always happy to tailor the process.
How many revisions will I get?
Our process includes defined revision points at each phase to keep projects efficient and cost-effective. Because we invest time in alignment early on, most projects move forward smoothly with minimal revisions. Additional refinement or expanded scope can be discussed as needed.
Will you work with my contractor?
Yes. We regularly collaborate with contractors, architects, and trades to ensure a cohesive result. Whether you already have a team in place or need recommendations, we’re happy to coordinate throughout the project.
What should I budget for a design project?
Every project is unique, and the right budget depends on the size of your space, the level of customization, and your long-term goals. Rather than prescribing a one-size-fits-all number, we help clients think in ranges and prioritize where to invest for the most impact.
Early in the process, we align on budget expectations so selections are intentional, realistic, and supportive of a smooth project experience.
Do you offer designer pricing on furniture?
When clients purchase furnishings through our design services, we source from a wide network of trusted manufacturers and trade partners. Pricing is often comparable to — and in many cases more competitive than — retail or online options, particularly when quality, customization, and longevity are considered.
In addition to the furnishings themselves, purchasing through City to Suburb Interiors includes professional procurement services such as order placement, tracking, coordination, and issue resolution — providing value beyond the piece alone.
Can I be present during installation?
We typically manage installation day on your behalf so you can experience the space as a complete, fully styled reveal. Seeing everything come together at once creates a more impactful experience. If you’d prefer to be present, we’re happy to discuss what feels right for your project.
Who is responsible for damages?
We work with insured vendors and professional delivery teams, and all items are inspected at our local receiving warehouse before delivery to your home. In most cases, any damage is identified and resolved before items ever arrive on site — sparing clients the inconvenience of managing returns or replacements.
In the rare event that an issue arises after delivery, we coordinate directly with the responsible party to ensure it’s handled efficiently and professionally.